I hope and expect all your experiences with our company will be positive and if you ever have any issues, please feel free to reach out to me directly. Customize your comfort with a multifunctional power motion recliner, sofa, or sectional. Hello, we sell both manual and power recliners from a variety of brands including Stressless of Norway. Quickly find information about your orders, update your personal information and if you like, See Details. Scandinavian Designs - Quality Modern Contemporary Home Furniture BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We've encountered the following errors while processing your payment: Please review your submission data and try again. A refund policy can either help your sales soar or it can tank them. Please call a Copenhagen location for assistance if your email address for this account is not on file. Just go to Your Orders and select the item you wish to return. We are not prodividing any kind of refund except damage product and cancellation as per the CancellationPolicy. International Orders Shipping to over 90 countries including Canada and Australia. It will slow down your sales. If it says , and you may add it to your cart or call a location to check if it is located near you. Items with a value of $35 or more must be returned using a trackable shipping method. Key to choosing the right dining set is knowing what functions and characteristics you most need, If you need a table that can adapt to your. And if youre involved in the e-commerce business, whether its an online store, digital software, or a SaaS, a couple of the most basic legal aspects you must address are handing return or exchange requests and processing refunds. We carry sleepers in various sizes including king, queen, full, and chair sizes to accommodate any space and arrangement. Bellami Return Desk 120. Some businesses copy and paste return and refund policies from other websites because they believe people hardly read them. Keep in mind that these are just examples and may not include certain elements. Call today! The health and safety of our customers and employees is a top priority for us. We'll schedule a pick up of your item and issue a refund for the purchase price (taxes included) to your original method of payment. The problem with such actions is that if someone asks for a refund, you may be in for a surprise if you didnt write the refund policy yourself. Before shipping a return, photograph the item for your records. Should customer refuse delivery because the purchased item(s) cannot fit into home or room(s) by the customer or delivery agents, then the customer is responsible for any/all return costs in accordance with our return policy. CONTACT (888) 968 ZURI (9874) LOCATIONS. We offer a wide variety of dining tables, chairs, sideboards and curios, bars and barstools, and much more in all types of finishes wood, marble, ceramic, glass, or stone. We are happy to be able to special order some items in your choice of leathers, fabrics, and woods. Normal wear and tear is expected and includes, but is not limited to: seat cover puddling (stretching); foam compression; color changes from exposure to light, contact with skin, or from cleaning/conditioning; modular motion furniture . Can You Deliver My New Contemporary Furniture Purchase? Thanks again!Best regards,*********************. If you are not completely satisfied with your new mattress, you have the option of exchanging it for a different selection as a one-time offer. Online Refund Policy You will receive a refund if you cancel your online purchase within three (3) days after receipt of delivery. Copenhagen Imports is dedicated to the safety of our customers as well as our employees, so, We do not deliver outside of Arizona and Texas, sure you can comfortably afford the contemporary furniture that you desire, so we, options. She also loves to travel, so dont be surprised if she hooks you up with some travel deals. Learn More About the Seller 5.0 Located in New York, NY Recognized Seller In a majority of counties, there are laws that protect the rights of consumers. A classic set like the, mixes wood, glass, and metal to create a sharp-looking tiered design. Joybird has a generous 90-day time limit, but the site outlines that the "return shipping costs are the responsibility of the customer." . Please call a Copenhagen location for you login information: Phoenix (602)-640-0732 | Tucson (520)-253-8870 | Modern furniture & contemporary furniture store for home & office including contemporary living room furniture, bedroom, dining room & bar furniture. In addition, all online orders already come with a pre-paid shipping label that can be used at any time. Your password will be reset and a temporary password will be emailed to you. If an item you're interested in purchasing is on an incoming order (and the ETA provided on the product page), please contact your nearest Copenhagen location and speak to one of our associates about reserving the piece with a deposit. Become a Casa Member and Enjoy Amazing Benefits. All of our information is provided to us by our vendors. For any living room setup, a side or end table can add much-needed tabletop space for placing drinks or belongings, displaying framed photos, or holding an accent lamp. Staff is friendly and helpful. Your password will be reset and a temporary password will be emailed to you. You can also get this refund without receipts though with some limitations. Lets have a look: BlueHostoffers a very simple 30-day money-back guarantee for their digital services. If the item(s) does not have a Return Authorization Number affixed to the outside of the package. Dear *****,Thank you so much for taking the time to submit this positive review. Place a coffee table in front of your couch or sectional to set magazines, remotes, and drinks. Sign up to avail 15% discount on your first order and Guaranteed 5% discount on every purchase for our registered members. Learn More Copenhagen Imports Promo Code helps you save up to 50%! If you have purchased from Copenhagen in the past, you already have an account. n, which is as cosmopolitan as its namesake and features rounded seats, flared arms, and a broad, arched back. We ask that your space is clear for the setup and assembly of your new furniture items and that an adult is home to receive the delivery. The potential gains are far higher than the risks it involves. If it says Please call, please call to check its availability, as it may be, . Copenhagen will be happy to hold your merchandise for up to four months with a 20% initial deposit. In fact, if you go and visit help pages on eBay, you will be able to read that this large company requires all stores to have this type of policy because items that come with refund policies tend to sell far better than those without. Copenhagens warranty Our office chairs are ergonomic and designed to bring you optimal comfort, . Items delivered as promised, Dear *******,Thank you so much for leaving this positive review with BBB and i do apologize for my late response. If this is the case, you can mention the reasons why you dont have a money-back guarantee in your refund/return policy. We have already stated that a refund policy is a legal agreement. $1,099 - $5,599. It is generally a far better idea to give your customers a store credit than to inform them that they have no refund/return rights whatsoever. Your password will be reset and a temporary password will be emailed to you. Quickly find information about your orders, update your personal information and if you like, Our warranty is not Our delivery teams in Arizona and Texas are friendly, professional, and knowledgeable about furniture assembly and care. If you have questions about what colors or materials an item can be ordered in, please contact your nearest location. Copenhagen Imports is partnered with Wells Fargo Bank, N.A. Contemporary & Modern Furniture in Texas & Arizona As a matter of policy, BBB does not endorse any product, service or business. You may certainly use a refund policy template as a starting point when crafting your own policy. Contemporary & Modern Furniture in Texas & Arizona Product Designers Interior Design Living Bedroom Dining Art & Accessories Collections Featured Collections Clean style and timeless design. You can do this by adding three very short sections to your agreement (policy for in-store, online, and over-the-phone purchase). Though our website offers a multitude of furniture options, not all items we carry are listed. Knowledgeable and professional sales people. Our sleepers have a variety of mechanisms and features, ranging from built-in storage space to fold-over and pull-out opening mechanisms. A 25% non-refundable deposit is required on all special orders. If you have informed the customers about your policy and it respects the minimums defined in the regulations of the business origin country, you dont have to be afraid of losing a case in court should a customer bring the problem to the court of law. Business advisers often say that taking care of your reputation should always come before taking care of your money. Dear ********,Sorry about the late response! and necessary travel, however these charges will not exceed the actual A multifunctional piece like the. Statistics have shown that when a product has a clear and buyer-centric return and refund policy, it will sell better than similar options that have no such policy. If you cant find what youre looking for, please call or visit in-store for a wider variety. Please call a Copenhagen location for you login information: You phone number will be used as your main account number. Both the. Coleman Furniture will calculate and provide to you in writing or email, applicable restocking fees and actual delivery charges. If people see a clear return policy for an item, it will be easier for them to make an informed buying decision. 8. Once you schedule a delivery, our Customer Service team will reach out two days pr, ior to your firm date to provide a 3-hour delivery window. And they have a stellar return policy in case youre not satisfied with how your purchase looks/fits into your home. seat cover puddling (stretching); foam compression; color changes from exposure Boxed items can be opened, but all packaging must be included. An angry customer will cost you far more than a refund. Zuri Furniture | Contemporary Furniture | Modern Furniture Choose from our curated sets or mix and match from our extensive collection of living room furniture that includes sofas, loveseats, sectionals, chairs and recliners, coffee and side tables, media storage, and more. Keeping it short and simple will go a long way. Quickly find information about your orders, update your personal information and if you like, Returned items must be received by Coleman Furniture within twenty (20) days from the date the return authorization is issued. We looked at other stores, but none had anything stylish. The Short Answer. Newsletter Sign Up are here to help you make your design vision a reality. If the customer does return a product, you have to specify what kind of refund they are eligible to get. If you have purchased from Copenhagen in the past, you already have an account. Developed By Smartfish Designs. What is Copenhagen's refund policy? By not refunding, you might save a couple of bucks, but you will risk losing hundreds if not thousands of dollars in lost opportunities due to a bad reputation. TERMS OF SERVICE. About Our Returns Policies - Amazon Customer Service What are Refund and Return/Exchange Policies? We hope you enjoy both online and in-store shopping. I hope you'll allow us to continue servicing your furniture needs in the futre. Today, Casa Copenhagen is a premium luxury home furnishing brand. Furniture Promotions with Copenhagen Imports in TX & AZ Copenhagen Imports is partnered with, which allows us to offer various financing programs to suit your needs and. Newsletter Sign Up Return policies will vary depending on the logistics of your ecommerce business and the products you sell, but every policy should cover the following basics: