Richmond Water Heaters offer a comprehensive line of water heaters, from tank to tankless, electric to gas, all designed to meet all consumer needs. Gas Water Heaters Encore XR90 Induced Draft A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks* View Product Encore Powered Damper Provides up to 10% more hot water than standard Essentia (register) models* View Product Power Vent Uses indoor air for combustion with flexible venting options up to 100 feet. How can I determine which water heater is right for me? The exhaust of your heater lets out heat and carbon dioxide from the flame. If the TCO still gets tripped, youll have to replace the thermostat. Issues with the shutoff valve like its failing to open or close as needed. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! Inspect the thermocouple to determine if it is dirty or damaged in some way. Water Heaters. The first thing you can do to get rid of this code is to reset the gas control thermostat. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. What Would Cause a Well to Lose Pressure? Click here to browse our high efficiency tankless water heaters! As you can tell, it controls inlet gas pressure. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. There are a couple of products that may work in your application. Use a match or candle flame or smoke. Now, grab a flathead screwdriver and look behind at the gas regulator. The most common oneness is low gas pressure. TS: E5 Error Code FVI-12 - Eccotemp Help Desk Do not attempt to remove the inner door. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. The pilot burner should be cleaned or replaced in this case. All Right Reserved by HeaterFixLab. Rheem Tankless water heater code E5 is a diagnostic alarm from the control panel. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. airheatman is online now Related HVAC Questions Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. Richmond Water Heater Blinking Light Codes [Why+ How To Fix] Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. This indicates there is a problem with the internal circuit. The Richmond water heater blinking light codes range from one to eight flashes. If there are issues with it or you have a bad pressure switch, youll have to replace it. Another sign a water heater component is going bad is when the unit triggers a shut down every time hot water is called. If you do not smell gas, proceed to turn on all electrical power to the appliance. This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. It represents issues like the upper or lower heating element being disconnected, their wires being switched, and one or both of them have failed. If that doesnt work out, I bet you have a bad pressure switch and youll have to replace it. Each reference mark above or below these points indicates an approximate change of 10oF. Unfortunately, the vapor sensor can also give faulty readings when it goes bad. What Does The Bosch Hot Water System Error Code EE Mean? The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. There are several potential reasons behind it. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. If the blower still fails to operate and you get the blinking code, then replace the blower. You can only see the flame through the sight glass window located on the inner door. The Digital Temperature Controller can be mounted in any room. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. Toggle the ON/OFF switch located on the lower assembly to the OFF position. Make sure you hire a qualified technician to diagnose why it tripped in the first place to avoid injuries in the future. As a result, the ANSI standard now includes testing for reliability in LDO environments. Take off the upper heating element access cover and fold the insulation. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Clear the air intake free from any debris. Blocked Air Intake 5. Unscrew the heating element and pull it out. Depending on the problem youre facing, you may have to replace the thermistor. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. The filtration system can remove some contaminants, The most reliable off the grid water source is a well. Copyright 2023 Grid Sub | Fuzion BlogbyAscendoor | Powered by WordPress. If it has indeed tripped, you can make this problem go away by resetting the ECO button. When you see this blinking code, you should know that the FVS is beyond resetting at this point. Check the gas supply pressure and manifold pressure. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. You can use a vacuum cleaner on the burner and floor shield inside the water heater. If that doesnt work, youll most likely have to end up replacing the temperature switch and the blower. The reference mark A or 1 mark represents an approximate water temperature of 130oF. What does that mean? Note: You can also read how to fix the RV Water heater igniter not clickingproblem. However, the pressure for every model has to be within 10.5 w.c. or 2.6 KP for natural and 14 w.c./3.5 kPa for LP gas. If doing it doesnt solve the problem or the electrode wasnt dirty in the first place, inspect the pilot tube for dirt. The next thing to check is whether the Wi-Fi is connected. Water Heaters. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. Richmond Water Heater How to & Troubleshooting Guide The most common reason behind it is having a poor gas supply thats not sufficient to light the heater. It indicates one of the temperatures adjust buttons is stuck closed. This can take up to 24 hours. All you. Before removing the anode rod, make sure the cold water supply is turned off. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). Heres a quick look at solving issues related to six-one flashes: This error code indicates that the Recycle limit is reached with the pressure switch opened. The flame has gone out of sequence in this case and it happens when the gas control valve is stuck in the open position. Before you begin, check the pressure by inserting a meter into an outside faucet and turning it on. A heat exchanger with white deposits of Calcium Carbonate can be dissolved chemically. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. If the gas supply line is damaged, replace it. Its located right above the upper heating element. If that wasnt causing the issue, check the air intake. Al said that when you get an EE message on the thermostat display it means the thermostat is unable to communicate with one or both ac/heat pump units. It indicates issues with either the thermal well or the gas control thermostat itself. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). If you dont have it, get it checked by an expert. What Does The Bosch Hot Water System Error Code EE Mean? The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. $599.00. In some Richmond gas heaters, the status light will blink 9 times. The E5 code on your Fogatti RV Tankless Water Heater - Gas - Automatic Pilot - 41,800 Btu - White Item # LSB64FR means you're having a fan failure/no fan signal detected during start-up or water heater operation. If the hot water heater keeps tripping the reset button, the cause may be the high limit switch. This error code indicates high water temperature limit tripped. Reset the heater and hopefully, thatll get your heater to work again. Remove it from its bracket and disconnect it from the wiring harness attached to it. You can also clean the burner by scrubbing with mild detergent. Excessive water flow doesnt let the water absorb heat as it passes through the heater. Cookie Notice The E5 code appearing on your heaters display due to one or more reasons like too much water flow, incorrect gas pressure, blocked air intake, clogged exhaust, dirty air filter, lack of airflow in the room, and corroded heat exchanger. What do you do if the water heater reset button doesnt reset? We have a rheem electric tankless water heater with E5 code - JustAnswer Open the drain. I have a newly installed RTEX - 18 Rheem tankless water heater. Error Code 10 What it Means: A false flame has been detected. TS: E4 Error Code 45H/HI - Eccotemp Help Desk Leave a comment if you have any more questions about Richmond water heaters. The first possibility is that there are wiring issues with it and it got disconnected. How do you fix an E5 error on a tankless water heater? Close the valve on the cold-water pipe feeding the water heater. Through the air filter, combustible air is fed to the heater. Rheem Tankless Water Heater Code E5 [7 Easy Fixes] It is brand new - electric. Corrosion or Scale Deposit On Heat Exchanger. Start by making sure that the pressure wiring is okay and the hose is not bent out of shape. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. This is not ideal for a flame. If not, continue reading. Note that the knob cannot be turned from PILOT position unless pushed down slightly. In this section, we will take an in-depth look at the causes behind Rheem tankless water heater code E5 and explore simple solutions. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. Use a garden hose to rinse the filter down and scrub it with a brush. I have a newly installed RTEX - 18 Rheem tankless water - JustAnswer What does E5 mean on Richmond tankless water heater? Check that all wiring is correct and secure. Whats happening is that the thermostat is not properly managing the heat. In this guide, youll learn about the common blinking codes for both gas and electric heaters. It means issues with the chamber sensor. The error code 13 keeps coming on even after I reset Mike R., Plumber 17,335 Satisfied Customers 20 years of plumbing experience, including high end homes and service. What can I text my friend to make her smile? Do not use gas control knob to regulate gas flow to burner. Replace it and this eighty-one flash blinking code will disappear. I was hoping some of you could confirm if my thinking I'd correct and maybe shed some light on why it may not be the best idea? This is winter in the Midwest, so the water coming into the building will definatly be on the very cold side compared to other seasons where this may be less of an issue. Depress the COOLER button until only the WARM indicator light is lit. Save my name, email, and website in this browser for the next time I comment. Start by replacing the thermal well and see if the blinking code goes away. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. The shutoff valve may also need to be replaced depending on the issue. Every water heater should have separate venting for it. Inspect the combustion air-inlet and vent systems. Here are the most common Richmond water heater status light blinking codes in gas heaters: This status light blinking code indicates a low flame signal issue. Slightly depress the gas control knob and turn clockwise to OFF position. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. Error Code 05 What it Means: Imperfect Combustion - The system is dirty or blocked. Troubleshoot Fogatti RV Tankless Water Heater With E5 Error Code This thing should be cranking out 3X the hot water we need if every appliance and faucet is turned on in the whole house. All you have to do is to replace the thermostat and the blinking codes will go away. From https://www.justanswer.com/ythiJustAnswer Customer from Dunnellon, Florida: we have a rheem electric tankless water heater with E5 code and are not gett. My possible solution is to branch off the hot water out and recirculate it back into the cold water supply. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. Do not force it. After it is squeaky clean, let it dry. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). We use cookies to ensure that we give you the best experience on our website. I have a new Rheem RTEX-24 on the 2nd floor replacing a typical tank-style heater installed by licenced plumbers I have used before with no issue. One of the heating elements may have to be replaced if theyve gone bad. How do you diagnose a water heater problem? TS: E5 Error Code 45H/HI - Eccotemp Help Desk Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. You'll first want to ensure you're receiving 12v power to the unit. Were moving on to more serious issues and four blinks arent a good sign. Otherwise, youll have to inspect the wiring of both the heating elements and see if they have been reversed and connect that. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. It can be fixed by making sure that the sensor is plugged in or by replacing it. Low voltage to the water heater. Replace the combination gas control (thermostat). Cleaning your water heater vent is easy if you follow the steps below. See how to improve water heater safety at home. Definitions of Rheem tankless water heater error codes Rheem fault code 00 - Indicates 1-hour continuous combustion. Youll have to replace it if you want a permanent solution. Inspect the combustion air-inlet and vent systems. 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. Owners Manual Customer Guide to Services and Programs LomondBusinessCenter Mail: VASCC,P.O.Box1197,Richmond,VA23218 Phone: 1-800-552-7945,1-804-371-9967 Fax: 1-804-371-9350 Water Heater Repair: CustomerswithaLoad . At 40 psi water flow will be maximum. This valve is important as it is involved in water temperature and pressure regulation. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. What does E5 mean on Richmond tankless water heater? If the burner access door is removed, the burner access door gasket must be replaced. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. Contact customer support if you feel overwhelmed by the job and need expert guidance. Richmond Essential 27 kW Tankless Electric Water Heater. In case you have more queries about your Rheem heater, you can leave us a comment below. The heater gets overheated and carbon dioxide snuffs the burner flame causing incomplete combustion. The only thing left would be the unit is not getting enough water, or the pump is not pushing the water through fast enough for the demand. Richmond Essential Tankless Electric Water Heater at Menards The most common causes of failure of tankless water heaters are blocked exhaust or air supply, flame failure, ignition problems, and much more. Remove the upper element protective cover at the top and the insulation. Following this guide will help you narrow down the issues and get to a solution quickly. Once a year is good enough. Model Number: RMTEX-18 Menards SKU: 6835465. You might have a faulty thermostat. Thatll make it go away and youd be able to enjoy warm water from your heater. Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. 11% Mail-In Rebate Good Through 4/23/23. In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. It shuts off the heater when the temperature reaches a certain extent. Secondly, seeing the status light alternate between bright and dim also indicates that there are no issues. This problem can also occur due to a bad pressure switch and blockage in the pressure tube switch. You will find it at your gas supply line. To clean your heat exchanger, we recommend a hydrochloric acid-based solvent, like Scalzo. If the wiring has gone bad, you need to fix it. Tankless electric water heater E5 error code. Its a simple warning that indicates that the tank isnt filled with water. If the error code E5 is flashing in the display, it tells you that the water flow rate is too high in the system. However, your heater may also be big enough to take that load as well. Remove the outer door from the water heater. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! If the issue still remains, the gas control thermostat is the most likely culprit here. Its about a year old and Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question airheatman, HVAC Technician 19,594 Satisfied Customers Furnace, A/C and heat pump specialist. You can quickly figure out whats wrong with your heater and fix the issues if you learn the meaning of these codes.