Saving someones day is a rewarding way to spend yours. Here are three trends influencing how Apple specialists work. ein Mensch und keine Maschine sind. Se continui a visualizzare Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Your day in the Apple Store is filled with a range of focused support and service tasks. Wenn Learn more about your EEO rights as an applicant (Opens in a new window) . Either way, youll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. Si continas viendo este mensaje, Working at Apple has actually made me rethink my academic goals. las molestias. They will be responsible for providing one-on-one support to customers in our retail store, as well as handling customer inquiries over the phone and via email. Youll grow your career skills too, because leaders here take an active role in your professional development. When a customer needs assistance, you quickly assess their situation. Disculpa Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. A career as an Apple Technical Specialist can be both rewarding and challenging. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. message, contactez-nous l'adresse By helping Apple maintain strong relationships with customers, you are instrumental to our success. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Technical Support will also support computer software integration by . What Does an Oracle Functional Consultant Do? In this role, you wont be expected to repair hardware. Youll help them bring their interests and imagination to life with Apple products and services. Youre a natural problem solver with a passion for technology and a knack for connecting with others. Ultimately, its about enriching customers lives by reconnecting them with what they love about their Apple experience. envie um e-mail para You reassure customers when delivering product diagnoses and potential solutions. Its such a joy to come to work every day, where people come in and thank me for what I love to do., When Carissa began her career at Apple as a part-time Specialist, her stores leadership team had even more of an effect on her growth than she expected. Apple is an equal opportunity employer that is committed to inclusion and diversity. Lamentamos pelo inconveniente. Youre a natural teacher, who loves to instruct and inspire others in a hands-on environment. Apple specialists can capitalize on this trend by becoming experts in Apples security features. Serene wanted to work part-time while in college, and the Apple Store offered her that and more. Learn about the duties, responsibilities, and skills for A Technical Specialist . Caso continue recebendo esta mensagem, AU-Technical Specialist - Jobs at Apple (AU) Si vous continuez voir ce Apple Specialist Interview Questions and Answers. Nafisah, Apple Store ManagerSanta Monica, U.S. The need for more technical talent is a trend that is being driven by the increasing complexity of technology. You also spend time behind the scenes, solving problems and repairing products. Adaptable and quick-thinking, youre able to explain complex information in terms that anyone can understand. Apples most important resource, our soul, is our people. Apple Technical Specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. Attention to detail can also help technicians troubleshoot problems and identify the source of issues. verdade. As businesses become more reliant on technology, they are placing a greater emphasis on security. You may even work with local business communities, connecting entrepreneurs and professionals with the tools they need to build success. Maintains system functionality by testing computer components. You maintain composure and customer focus while troubleshooting and solving issues. Wir entschuldigen uns fr die Umstnde. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . IN-Technical Specialist - Careers at Apple Technical Specialist Resume Example - livecareer Technical Support - Careers at Apple Nous sommes dsols pour la gne occasionne. By becoming an Apple technical specialist, you can set yourself apart from the competition and find success in this growing field. 30d+. This training is usually part of the onboarding process and may last for a few weeks. I can invest in my future by earning my degree and by taking advantage of Apples other financial benefits. Onze enva un correo electrnico a Find available Apple Store Support roles Apple jobs for students Technical specialist Job Description Description Other times, you direct clients to support members of the team who help them get back online. Both full-time and part-time jobs are available. Apple is an equal opportunity employer that is committed to inclusion and diversity. They may also be responsible for providing support to Apple Authorized Service Providers. Apple Technical Specialist Interview Questions | Glassdoor Learn more about your EEO rights as an applicant (Opens in a new window) . Apple is a drug-free workplace. scusiamo se questo pu causarti degli inconvenienti. As a friendly voice of Apple, I want them to feel like theyre part of our extended family. They may also move into management positions. Read stories of people bringing their personal values to life in Apple Retail. When a customer needs assistance, you quickly assess their situation. Youre energized by interactions with other people and you thrive in a collaborative, team-centric environment. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Training & Experience: Apple technical specialists receive on-the-job training from their new employers. Aydanos a proteger Glassdoor verificando que eres una persona real. At Apple, the learning never ends, and team members continually support each other. Apple Jobs for Students - What are the Requirements 2022 - LinkedIn After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Communication skills: Communication skills are essential in any technical role. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. At Apple, were not all the same. The employment of Apple technical specialists is expected to grow much faster than average over the next decade. Use your own creative talents to inspire customers. My managers saw something in me, saw that I had the potential to contribute as a leader at some point, so they nurtured that side of me. Therefore, we are committed to treating all applicants fairly and equally. This is because technology has made it easier for hackers to access sensitive data and disrupt operations. When a customer needs assistance, you quickly assess their situation. Copyright 2023 Apple Inc. All rights reserved. We know that everyones life experiences are different. Caso continue recebendo esta mensagem, The ideal candidate will have excellent customer service skills, as well as in-depth knowledge of Apple products. Youll lead through inspiration, using our culture of open, honest feedback to help each team member grow and deliver exceptional customer experiences. Hes since taken advantage of his teams support, including the coaching and mentoring that have brought his skills to life for today and tomorrow. Some employers may accept candidates with a high school diploma or an associates degree. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. The tuition reimbursement program helped make that possible. These programs typically include courses in programming languages, software development and mathematics. With that foundation, your passion and values will drive you forward. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. You should also be able to troubleshoot problems and provide customer support. What does a Product Specialist do? Role & Responsibilities The flexible schedule that worked around her course load was a must-have, and the education expense benefits were a love-to-have. The annual salary for technical specialists ranges from $73,000 to $106,000 per year. Your work hours will be based on business needs. Apple Specialist Job Description: Salary, Duties, & More The technical specialist's duties include providing technical assistance, solving customer service queries, and troubleshooting hardware and software issues. We are sorry for the inconvenience. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. And thats our greatest strength. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. enviando un correo electrnico a Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Apple specialists need the following skills in order to be successful: Technical skills: Technical skills are the ability to understand and apply complex processes and procedures. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. They also use problem-solving skills to troubleshoot issues with software and hardware.