T-Fal offers a warranty on their products that covers the replacement or repair of damaged cookware, but their warranty only extends to products that are used in the country where they were purchased. In Stock MANUFACTURER DIRECT Ships within 1-2 days (776) Write a review Description Packages which are refused or returned to sender. See your order even if you are not a registered user. Payment Options: We offer you the convenience of numerous payment options for your online order. You will receive a shipment confirmation email, which will contain a link for you to track your parcel. You can contact Zwillings customer service if you have any questions regarding Zwillings warranty questions. But in practical use, both, a warranty and a guarantee, are a promise from the company, apparently. Delivery charges will differ so please check before you order. In Stock MANUFACTURER DIRECT Ships within 1-2 days 4.9 (2203) Description The chef's knife from the ZWILLING Pro series is an almost universal tool for the convenient preparation of a wide variety of dishes. Promotions and discounts, including free shipping, will be communicated on the website, through emails, and direct marketing, such as mailers. This warranty gives you specific Please allow 7 to 10 business days upon receipt to process your return. To comply with U.S. Zwilling warranty Your electric kettle supports your everyday life with comfort and safety. Error! Since 1731 - German home kitchen products. To place and complete your order effectively and to answer enquiries fully, ZWILLING stores certain information about you. For both your security and ours, we use a third party company to verify all of our online payments. Zwilling All of our products carry a full warranty against defects in materials and/or craftsmanship. Our warranty is not transferable and cannot be assigned or given to anyone else. Sites-zwilling-ca-Site Placing an exchange order: You can place a new order online and we will process it for you as quickly as possible. The ZWILLING Culinary World App QR code on the product packaging fires up the app so you can search a database of original recipes. You will receive an email confirmation with a link to finalize your sign up. You can contact them by phone on 423-837-7181. Product Registration - ZWILLING Save your information to make future ordering quick & easy, Become eligible for offers available only to registered customers. This will open a new window, where you can see all the products you have chosen, the shipping cost and the total bill. Promotions and discounts, including free shipping, will be communicated on the website, through emails, and direct marketing, such as mailers. On Select Products Kettles with precise temperature settings and high safety standards. I have a Lodge cooking pan that has the enamel coating chipped on the side, and is rusting where the cast iron is showing. Current country: USA. These options include the following: Note: While we do accept gift cards issued by American Express, Discover, MasterCard and Visa, we ask that you hold on to your card until you are certain that the order will not be returned. location such as its name, location, and street address. Made in Solingen, Germany. Error! Additionally, to comply with Canadian Postal Regulations, all cutlery items must be wrapped to protect all points and edges from cutting through the outer carton in which they are mailed. If your order includes multiple items, they may ship from different locations, experience different ship times and may arrive on different days. ZWILLING Enfinigy Power blender You will receive e-mail confirmations both when your order is received as well as when your order is shipped. Online purchases cannot be returned to Outlet Stores. Be the first to know about promotions, competitions and new products and also get exclusive discount codes to use in the online shop. Offers may be used only once unless otherwise specified. They do not cover damage that the user caused by mishandling the cookware when using it. Enter the order number and email. Please note that your wishlist will not reserve inventory or sale pricing. WebZwilling.com will accept your return by mail for unused items only. If you forget your password you can click on the forgot password link on the account sign in page. ZWILLING does not share or sell you data to third parties. We will also refund the purchase price together with delivery charge for any product that develops a fault within a period of 1 year from delivery (other than due to normal wear and tear, failure to follow instructions or misuse). Only one promotional code may be used per order. Shipping costs are also excluded. However, this Staub warranty covers purchases in the UK and Ireland. If you wish to see the status of your orders, please log into your account and look under order history. Join the mailing list and stay informed about offers, events, tips and news about our products or be invited to promotions (e.g. Thats not something to get too concerned about as people dont usually trade secondhand cookware or expect cover for secondhand cookware. Please check your entries and try again. Do Not Sell My Personal Information WebAttn: Warranty Department ZWILLING J.A. Then you can click the Next Step button, which will take you to the sign in page. Since 1731 - German home kitchen products. Most offer replacements rather than refunds and do not cover the costs of shipping or incidental damage. In the interest of safety, Please Click Here to download the ZWILLING Warranty Return Form. On Select Products For more information on PayPal, please visit, www.paypal.com. If you have any questions about the Custom Knives Warranty or reconditioning, please contact us at:Kramer Knives Inc.360.738.6004info@kramerknives.com. Please check your entries and try again. We suggest that you send your return using any carrier of your choice and request a delivery confirmation tracking number. When you buy ZWILLING, you know your product is covered for any faults during the lifetime of the product. We deliver within Canada only. Shipping Information | ZWILLING.COM (such as Amazon, eBay, etc. Have questions about your order? To make this request, you may contact us at consumerrelations@zwillingus.com. Refunds can only be issued back to the original form of payment. 2. If you wish to return an unwanted product you have 14 days from the day you receive the goods to cancel. We're happy to help. Premium stainless steel cookware from Belgium to your kitchen. Please check your entries and try again. You can pay by credit card or PayPal. This means you can return them for a replacement if they are defective or damaged on arrival or during use (with exceptions). consequential damages, so the above limitation or exclusion may not apply to you. I guess the answer is, how long do consumers expect the product to last? All received returns will be processed as a return and a refund will be issued back to the original form of payment. Please allow 4-6 weeks to receive your replacement. For further information relating to the above, please call on 0845 262 1731 from Monday to Friday 8.30am to 5.00pm or email us at customerservice@zwilling.co.uk. Error! You can find more information about the processing of your data in our privacy policy. Free 4-Piece Set of Pan Protectors. Please check your entries and try again. Please turn it on so that you can experience the full capabilities of this site. High quality kitchen tools at an exceptional value. To redeem a code-based promotion, perform the following steps: In the Shopping Bag, enter your Coupon Code/ promotion code in the space marked "Coupon Code / Promotional Code (optional).". 3. On Select Products Have questions about your order? Mother's Day Pick your own shipping method. Thanks to their great quality control, Staub feels confident offering a 30-year guarantee on their cast iron products. to the address below. The guarantee has a fairly inclusive scope, and covers all material, functional, and manufacturing faults in the cookware, as long as it has only been used for normal domestic use and care instructions have been followed. To redeem a code-based promotion, perform the following steps: In the Shopping Bag, enter your Coupon Code/ promotion code in the space marked "Coupon Code / Promotional Code (optional).". SHOP NOW, Gift With Any HENCKELS Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. You can call them Monday Friday, 9 a.m. to 5 p.m. EST by phoning 800-809-PANS (7267). If you live in the UK or Ireland, you may request a warranty returns form via email by contacting customerservice@zwilling.co.uk, alternatively, you can request a warranty returns form via telephone on 0845 262 1731 from Monday to Friday 8.30am to 5.00pm, or you can write to us by post at the address below to request a warranty returns form: WebKramer by ZWILLING J.A. SHOP NOW. In your request, please include a subject line that Error! 1. If you cannot get your order to go through, please try PayPal. Get Up To 60% Off ZWILLING Covered damage will result in the company repairing or replacing the cookware without any charge. German engineering, Japanese craftsmanship. SHOP NOW, Gift With Any HENCKELS HENCKELS. We cannot apply a promotion to a previous purchase. The entire length of the 20 cm knife's blade can be used for cutting. please avoid attaching adhesive materials directly to the product. Have questions about your order? Is it covered by warranty? The offer may only apply to certain price points or select products. Postal regulations, all cutlery items must be wrapped to protect all points and edges Exclusive recipes. First up, Calphalons original cookware lines, e.g. Our warranty is limited to the original purchase price paid by the original owner and only for actual direct damages (not for indirect, consequential or other damages). For more information on PayPal, please visit, www.paypal.com. Culinary Insider program terms and conditions. See your order even if you are not a registered user. A $44 Value! If you purchased your product over the Internet, please provide all Prices for the items that are valid for the discount will be reduced by the amount of the promotion, and reflected in your ORDER SUMMARY. Henckels knives have a lifetime warranty. Zwilling reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites. Once you applied the promotion to your order, the prices and shipping charges, if applicable, will be adjusted according to the applied promotion, with the discount reflected in your GRAND TOTAL. If you wish to change the delivery address after you have placed your order, please contact customer service. A brief description of how your product is defective. German engineering, Japanese craftsmanship. Since 1731- Beauty tools of excellent quality and design. Once you have added your chosen products to your account, click the Checkout button. German engineering, Japanese craftsmanship. The final total that will be charged to your credit card will appear on the bottom of the page. You can contact customer service by email at customerservice@zwilling.ca or by telephone at 1-800-775-6020. If you feel your product qualifies, we would appreciate the opportunity to inspect your ZWILLINGJ.A. Offers may be used only once unless otherwise specified. Based on our warehouse location and your shipping address, we determine the most efficient shipping carrier for your order. We're happy to help. Culinary Insider program terms and conditions. If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace your product. Warranty requests outside the US For all customers residing outside of the US, please contact Consumer Relations at ConsumerRelations@zwillingus.com for more information on product warranty. Error! Warranty See your order even if you are not a registered user. The following restrictions apply: To qualify for a specific promotion, your order must be placed during the specified promotion period. See your order even if you are not a registered user. When purchasing your product online, the warranty details are often in the fine print. To be fully informed, it comes down to reading the fine print or checking with the customer service for that company if the written warranty is not available. competitions or customer surveys). Henckels knives have a lifetime warranty. You will receive an email notification when your return has been processed. Some States do not allow the exclusion or limitation of incidental or By clicking Sign Up, you are agreeing to our. Ive put this together for your benefit with the best information available at the time. ZWILLING To save you time, we've made our checkout process efficient and easy to complete. You can contact them Monday Friday, 9 a.m. to 7 p.m. EST by calling 877.273.8738. Henckels Knives and Cookware at Cutlery and More. We want to ensure that your order is processed without delay. Browse the Zwilling Pro and Four Star knife ranges and even Zwilling Bob Kramer Knives and get Free 2-Day Shipping on cutlery orders over $49. Contact us for shipping instructions. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Some promotional offers may not be combined with other offers. Click here to switch your Please allow 12 weeks for the inspection process and return delivery of your item. We will NOT be able to return any item/s to you for whatever reason youre not happy with the replacement. The user is notified at the beginning of their visit to the site. Enter the order number and email. competitions or customer surveys). Frequently Asked Questions (FAQ) | ZWILLING.COM We will credit you for those returns, accompanied by an original receipt, received within 60 days of the purchase for the price paid in the original form of payment. For gift returns that are received within 30 days of the transaction date, you will receive an Online Coupon Code for the amount paid by the sender. Occasionally, ZWILLING will offer code-based promotions that can be redeemed online. Mother's Day For both your security and ours, we use a third party company to verify all of our online payments. By using the website, the visitor agrees to the use of cookies unless the user changes the settings in the web browser themselves to disable the cookies. This refund may take up to 3-5 business days to post. Gift Guide. Iconic cast iron and ceramic cookware rooted in France. The appropriate tax amount by item will be included with your refund. In addition, statistical data on website usage can be collected and analysed and used to improve the sites accessibility and customer experience. You can find more information about the processing of your data in our. Get Up To 60% Off Gift Guide. Please check your entries and try again. They collect and remember data such as items in your basket and remember you when you return to the site. Your account lets you save items to your wishlist, track your orders and even get access to exclusive offers. ZWILLING Thermo WebContact Form Call or Text Us at: 646-466-2556 MON - FRI: 9AM-5PM (EST) Official ZWILLING J.A. Pack and seal your return securely, in the original carton and packaging, and include the return form. Sign in to save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Please allow 4-6 weeks for the inspection process and return delivery of your product. Zwilling J.A. Henckels - Warranty Canada They have a list of exclusions see the link to download the warranty in the Info Sources section below. You should be able to easily identify the manufacturer by looking at the blade. (5-7 business days) The warranty may only cover the first owner and so effectively, the lifetime is limited to the period it is owned by the initial buyer. There are exclusions to this guarantee that users will want to consider before sending in their cookware for the company to evaluate, as Zwilling want to examine the products before agreeing to repair or replace the product. Standard shipping is not available in AK, HI. As a customer, I expected a much better level of service from a brand as renowned as Zwilling. Since 1731- Beauty tools of excellent quality and design. Product replacement may not be exact. Please do not send in any personal items such as a knife holder/case, pan protectors or special wrappings that you would like returned to you, as it will be discarded. Enter the order number and email. While shopping can be fun, considering the warranty is important. Please be aware that the warranty details are subject to change by the company at any time. The limit of cover stops at overheating or any use contrary to their care instructions, however. If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace your product. Learn More $349.99 Earn 349 points in our free Rewards Program. ZWILLING Zwilling JA Henckels Knives Review If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace The following restrictions apply: To qualify for a specific promotion, your order must be placed during the specified promotion period. Free shipping offers are valid on standard shipping for orders placed at zwillingonline.com with a specified minimum purchase. Provide your account email address to receive an email to reset your password. Premium stainless steel cookware from Belgium to your kitchen. Enter the order number and email. We cannot apply a promotion to a previous purchase. WebThis webpage is for product registration only. Postal Regulations, all cutlery items must be wrapped to protect all points and edges from cutting through the outer carton in which they are mailed. You can contact them by phone on 1 (800) 777-4308. Henckels or Shun by the Kramer Knives logo. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. **Some items are subject to a 15% restocking fee. Retail locations cannot assist with warranty replacements or claims, all warranty claims must be filed by mail following the below steps. The problem is that the choice of words will differ, making it tricky to know how items compare in whats cover. Sometimes theyre not online and it requires you to contact customer service. Get Up To 60% Off Your account lets you save items to your wishlist, track your orders and even get access to exclusive offers. You may cancel your newsletter registration at any time. SHOP NOW, To sign up to zwilling.com please visit My Account. Kick off your new kitchen routine with our high-quality, functional products. Quality cookware made in Italy since 1889. Toasters with seven browning settings for your perfect toast. ZWILLING Cutlery Sets Please make sure your billing and shipping address is exactly as it appears on your credit card or banking statement.